Do “See Something, Say Something” programs work? The evidence strongly suggests that in the specific case of public surface transportation, the answer is “yes.”
Transport staff and passengers play an important role in the prevention of terrorist attacks. By discovering and reporting suspicious objects, they have prevented more than 10 percent of all terrorist attacks on public surface transportation. Detection rates are even better in the economically advanced countries where more than 14 percent of the attempts are detected—and have been improving.
This MTI Security Perspective analyzes detections since 1970 and suggests that “See Something, Say Something” campaigns are worthwhile.
BRIAN MICHAEL JENKINS
Brian Michael Jenkins is the director of the Mineta Transportation Institute’s National Transportation Center and since 1997 has directed the Institute’s continuing research on protecting surface transportation against terrorism and other serious forms of crime.
He received a Bachelor of Arts degree in fine arts and a Masters degree in history, both from UCLA. He also studied at the University of Guanajuato, Mexico, and in the Department of Humanities at the University of San Carlos, Guatemala, where he was a Fulbright Fellow and received a second fellowship from the Organization of American States.
Commissioned in the infantry at the age of 19, Mr. Jenkins became a paratrooper and ultimately a captain in the Green Berets. He is a decorated combat veteran, having served in the Seventh Special Forces Group in the Dominican Republic during the American intervention and later as a member of the Fifth Special Forces Group in Vietnam (1966–1967). He returned to Vietnam on a special assignment in 1968 to serve as a member of the Long Range Planning Task Group; he remained with the Group until the end of 1969, receiving the Department of the Army’s highest award for his service. Mr. Jenkins returned to Vietnam on an additional special assignment in 1971.
In 1983, Mr. Jenkins served as an advisor to the Long Commission, convened to examine the circumstances and response to the bombing of the U.S. Marine barracks in Lebanon. In 1984, he assisted the Inman Panel in examining the security of American diplomatic facilities abroad. In 1985–1986, he served as a member of the Committee of the Embassy of the Future, which established new guidelines for the construction of U.S. diplomatic posts. In 1989, Mr. Jenkins served as an advisor to the national commission established to review terrorist threats following the bombing of Pan Am 103. In 1993, he served as a member of the team contracted by the Port Authority of New York & New Jersey to review threats and develop new security measures for the World Trade Center following the bombing in February of that year. In 1996, President Clinton appointed Mr. Jenkins to the White House Commission on Aviation Safety and Security. From 1999 to 2000, he served as an advisor to the National Commission on Terrorism, and since 2000, he has been a member of the U.S. Comptroller General’s Advisory Board.
Mr. Jenkins serves as a Senior Advisor to the President of the RAND Corporation. He is a Special Advisor to the International Chamber of Commerce (ICC) and a member of the advisory board of the ICC’s investigative arm, the Commercial Crime Services. Over the years, he has served as a consultant to or carried out assignments for a number of government agencies, including the Department of Homeland Security. As part of its international project to create a global strategy to combat terrorism, the Club of Madrid in 2004 appointed Mr. Jenkins to lead an international working group on the role of intelligence. Mr. Jenkins is the author of numerous published research reports, books, and articles on terrorism and security.
BRUCE ROBERT BUTTERWORTH
Bruce Butterworth has had a distinguished government career, working at congressional, senior policy, and operational levels. Between 1975 and 1980, as a professional staff member for the House Government Operations Committee, he ran investigations and hearings on many transportation-safety issues, particularly in aviation. He spent 11 years in the Department of Transportation, eight of them in the Office of the Secretary. He managed negotiations on air and maritime services in the General Agreement on Tariffs and Trade (GATT) (now the World Trade Organization [WTO]), chaired U.S. delegations to United Nations committees, dealt with transport and aviation issues related to border inspections, and was part of the response to the bombing of Pan Am 103.
Mr. Butterworth held two executive posts in aviation security and in both worked closely with Congress as the informal but primary liaison. He was Director of Policy and Planning (1991–1995), establishing strategic, long-term, and contingency plans and federal rules. As Director of Operations (1995–2000), he was responsible for federal air marshals, hijacking response, and 900 field agents; he worked to improve security and the performance of security measures at U.S. airports and by U.S. airlines worldwide. He ran the FAA’s aviation command center, successfully managing the resolution of hijackings and security emergencies. He launched a successful program of dangerous-goods regulation and cargo security after the 1995 ValuJet crash, oversaw the conversion of the air-marshal program to a full-time program with high standards, was a key player in the response to the ValuJet and TWA 800 accidents, and was a frequent media spokesperson. He worked closely with Congress, the National Security Council staff, the intelligence community, law enforcement agencies, and authorities of other nations.
From 2000 to 2003, he was an associate director at the U.S. Holocaust Memorial Museum, responsible for security and building operations. He designed and implemented a “best practice” procedure to deal with mail that could contain anthrax, and he developed and conducted new, comprehensive emergency planning procedures and exercises. Between January 2003 and September 2007, he was one of two deputy directors in a 1,300-person engineering directorate at NASA’s Goddard Space Flight Center, managing workforce planning, budgeting, and human-capital management for complex robotics space missions, substantially reducing overhead and improving workplace safety there. He also worked with the Department of Homeland Security (DHS) on information sharing.
Mr. Butterworth is a research associate at the Mineta Transportation Institute. In this capacity, he has co-authored several reports with Brian Michael Jenkins, including one for the State of California on security risks created by highway-borne hazardous materials. In February 2009, he published with Mr. Jenkins an opinion piece on information sharing, and on March 23, 2010, he published an article in the Washington Post on intelligence and aviation security.
In 2011, his leading role in creating MTI’s unique database of attacks on public surface transportation and in creating and delivering nearly all the briefings to the Transportation Safety Administration’s (TSA’s) front-line bomb-appraisal officers was recognized in a DHS High Impact award.
Mr. Butterworth received a Master of Science degree from the London School of Economics in 1974 and a Bachelor of Arts degree from the University of the Pacific in 1972 (magna cum laude). He was a California State Scholar and a Rotary Foundation Fellow. He has received numerous special achievement and performance awards.