Effective Interpersonal "Virtual" Communications

The COVID-19 pandemic has impacted every facet of modern day life, single-handedly altering the way we communicate and engage with our colleagues and social support networks. Though face-to-face interaction has significantly decreased, or even become nonexistent, one thing has remained clear – the link between continuous communication, a healthy workforce, and productivity. This workshop, focused on effective interpersonal communication in a virtual world, will present techniques to adjust communication style, content, and frequency to maintain a personal touch. Best practices for building and solidifying relationships using a variety of mediums (phone, chat, video, etc.) will be documented and breakout rooms will be used to facilitate an interactive exchange, allowing participants to share their experience and communicate in a safe space.

*This webinar is intended for our partners at Caltrans (all Caltrans employees welcome), but if you or your organization is interested in hosting a similar event, please contact irma.garcia@sjsu.edu.