This project primarily aims to develop baseline information on the diversity of the transit agency workforce in the USA and will also seek to identify potential barriers to diversifying this workforce. This inquiry will focus on gender and race/ethnicity diversity of the workforce.
Although there is piecemeal evidence that the transit workforce is less diverse than the communities they serve, there is limited industry-wide data on the current demographics of the transit agency workforce, as well as little information on the barriers to achieving greater diversity. This research will help to fill this gap.
U.S. Department of Transportation, Office of the Assistant Secretary for Research and Technology - $97,301
Public transit agencies, which are public-benefit corporations organized to provide transportation within a region or service area, function best when the diversity of their workforce—board members, executives, managers, administrators, operators, mechanics, contractors—represents the communities they serve. A diverse workforce can engender diverse perspectives, innovation, improved staff recruitment and retention, and better matches between agency and customer goals.