Investing in California’s Transportation Future: Public Opinion on Critical Needs

This study surveyed 3,821 adults living in California about their general travel behaviors and resources, use of ride-hailing, performance ratings for the transportation system and agencies responsible for transportation, transportation system improvement priorities, and preference for how transportation funds are allocated. Key findings include the following:

•    Californians are multi-modal: Although driving was the most common mode, respondents reported that in the previous 30 days 66% had made a walk trip, 28% had used ridehailing, 25% had used public transit, and 22% had bicycled.

•    Although many respondents had at least once substituted ride-hailing for transit, walking, or bicycling and micromobility, the impact on those modes was nuanced. For example, although 64% of respondents who used ride-hailing had done so at least once when transit was available, only about a quarter of ride-hailers (27%) felt that they used transit less once they started ride-hailing. Another 16% of ride-hailers said they rode transit more after they started ride-hailing.

•    Virtually all respondents—over 90%—wanted the state to work towards better safety and maintenance; reduced congestion, greenhouse gas emissions, and air pollution; and convenient multimodal travel options.

•    Large majority of respondents placed a medium or high priority on transportation spending options to support all modes.

Mineta Consortium for Transportation Mobility
San José State University
Principal Investigator: 
Asha W. Agrawal & Hilary Nixon
PI Contact Information: 

Mineta Transportation Institute
San José State University
210 N. 4th St., 4th Floor
San José, CA 95112

Asha W. Agrawal

Hilary Nixon

Funding Source(s) and Amounts Provided (by each agency or organization): 

Caltrans Projects: California Department of Transportation - $99,919

Total Project Cost: 
Agency ID or Contract Number: 
July 2023
Project Number: 



Contact Us

SJSU Research Foundation   210 N. 4th Street, 4th Floor, San Jose, CA 95112    Phone: 408-924-7560   Email: