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This study provides baseline data on the status of the racial/ethnic and gender diversity of the transit agency workforce in the U.S. and identifies potential barriers and promising practices for diversifying this workforce. Public transit agencies function best when the diversity of their workforce represents the communities they serve, yet previous research finds an underrepresentation of women and minorities in senior and managerial roles, along with an overconcentration of men and workers of color—particularly Black workers—in operational roles (e.g., drivers, janitors). The study updates those earlier studies with newer data drawn from five discrete research tasks: 1) review of the scholarly and professional literature on the topic; 2) review of the websites of the 50 largest transit operators; 3) analysis of employee demographic data submitted by 152 transit operators as part of Equal Employment Opportunity (EEO) program plans; 4) analysis of responses to an original survey sent to the human resources personnel of transit agencies (92 responses from staff at 68 agencies), and 5) interviews with 12 professionals selected for their expertise in transportation workforce diversity monitoring, management, and/or advocacy.
Mineta Transportation Institute
San José State University
210 N. 4th St., 4th Floor
San José, CA 95112
Anastasia Loukaitou-Sideris sideris@ucla.edu
Asha Weinstein Agrawal asha.weinstein.agrawal@sjsu.edu
Evelyn Blumenberg eblumenb@g.ucla.edu
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SJSU Research Foundation 210 N. 4th Street, 4th Floor, San Jose, CA 95112 Phone: 408-924-7560 Email: mineta-institute@sjsu.edu