Characteristics of Effective Metropolitan-Areawide Public Transit: A Comparison of European, Canadian, and Australian Case Studies

Much transit research focuses on efficiencies of and improvements to individual transit operators. In contrast, this research will address the metropolitan area as a whole and will identify the replicable characteristics, policies and practices of metropolitan areawide public transportation networks that contribute to high usage. This research will examine ten case studies worldwide of metropolitan areas with excellent transit ridership. For each of the case studies, policies and practices will be identified in two key areas. The first is customer-apparent characteristics which includes the quality / level of service provided to the customer (such a frequency, speed; coordination of fares between different transit operators and modes; and coordinated scheduling. The second is the institutional and structural features, i.e. the behind-the-scenes mechanism(s) that help to make the aforementioned things possible across many city/county boundaries and across many transit operators and modes. The findings will help U.S. metropolitan areas take the necessary steps to manage and coordinate their multi-operator, multi-city, multi-county and in some cases multi-state transit services to be truly seamless, connected systems in order to make public transit an effective competitor of the private motor vehicle.


Mineta Consortium for Transportation Mobility

Principal Investigator: 

Michelle DeRobertis

PI Contact Information: 

Mineta Transportation Institute
San José State University
210 N. 4th St., 4th Floor
San José, CA 95112

Project Number: