Report 01-09

 

 

 

GIS for Livable Communities:  Examination of Community Perceptions of Assets, Liabilities and Transportation Improvements

 

 

 

September 2001

 

 

 

Thomas A Horan,  PH.D,

Kara J. Serrano,

Grant McMurran

 

 

 

a publication of the

Mineta Transportation Institute

College of Business

San José State University

San Jose, Ca 95192-0219

Created by Congress in 1991

 

 

FHWA/CA/RM/2000/14

table of contents

executive summary 1

gis for livable communities 5

introduction 5

research project 5

methodology 11

findings 13

Transportation Findings 14

Sense of Place Findings 23

Recommendations 27

conclusion 29

appendix a: maps 31

Magnolia Avenue and the surrounding area 31

The Magnolia Corridor 32

Composite neighborhood map with respondent's home 33

composite responses where respondents frequent 34

index for respondents who walk 35

composite assets map 36

composite liability map 37

composite traffic and congestion map 38

composite unsafe map 39

AVERAGE NEIGHBORHOOD RESPONSE 40

COMMUNITY AND AVERAGE NEIGHBORHOOD RESPONSE 41

appendix b: Five cities 43

azusa 45

brea 46

culver city 46

pomona 47

riverside 47

appendix c: Survey Questionnaire 51

endnotes 59

literature review 61

Executive Summary

The challenge today for decision-makers is to build connections in communities. Rather than viewing roads as fast-paced arterials, streets can be seen as providing urban dwellers with social, economic, and environmental connections. Citizens and policy-makers are searching for solutions to revitalize urban communities and make them more livable. The idea behind "livable communities" is to explicitly recognize the inter-relationships between social, economic, and environmental quality of neighborhoods by devising integrated policies and approaches for their development. From a research perspective, one dimension of this approach is to consider how the citizen perceives these integrated dimensions within the context of his or her on community, and the consequent implications these perceptions might have for policy. In this context, transportation improvements are considered an area that impacts the built environment, and hence worthy of analysis from a social-cognitive perspective.

Kevin Lynch first examined mental maps in the late 1950s and early 1960s. Lynch found predictability in the way people interact with the built environment, but without computers Lynch could not combine multiple maps and data to obtain a detailed picture of respondents' navigational choices in order to understand their interaction with the built environment. This research utilizes Geographical Information Systems (GIS) to compile information from citizens in order to understand the role of transportation improvements and choices in creating livable communities. Building upon research conducted in Hennepin County, Minnesota, this project examines the transportation and modal choices of citizens along the Magnolia Corridor in Riverside to determine how transportation and the built environment effect sense of place and sense of community.

This report examines the role that the built environment plays in the shaping of an individual's sense of community. New tools such as GIS, which can generate detailed spatial maps, can provide information to decision makers and stakeholders about the interactions with the built environment. Combined with survey data, these maps offer information to community members and leaders that can assist in planning more livable communities. These tools allow decision-makers to incorporate the community's sense of place and geographical spatial memories into the decision process. This allows for a fuller picture of citizens' everyday encounters with the built environment, especially the transportation environment.

In the spring of 2000, citizens along the Magnolia Corridor in Riverside, California were invited either through a mailing, flyer or after a meeting to participate in a survey and mapping exercise. The diverse stretch of road traverses a variety of neighborhoods and demographic areas, while paralleling a major freeway; it connects the northeast end of the city, where the downtown area is located, with the southwest end. Sixty-six responses were collected, providing spatial, transportation, and demographic data; SPSS was used to analyze the survey data, and ArcView 3.2 was used to analyzed the digitized maps. (Maps can be found in Appendix A.) A snapshot of these citizens' interactions with the built environment and their perceptions of Magnolia Corridor emerges from analysis of the survey and GIS data.

Sense of Community

Analysis of the data reveals that a sense of community is high along the corridor, though there are some important sub-corridor spatial differences in perceived assets and liabilities. A majority of respondents reported that they felt part of their community, that their neighborhoods are safe and a good place to raise children. Respondents also considered walkable areas, such as the Wood Streets and commercial places, as assets. Liability areas include urban eyesores, such as commercial land and strip malls, and places that generate large inflows and outflows of traffic, such as schools and colleges. Transportation data indicate that people frequent areas along Magnolia Corridor both in and out of their geographically defined neighborhood. The majority of respondents commute to work by car. Impressively, there is positive response to walking with a number of respondents citing more sidewalks as a factor in encouraging pedestrian activity.

Based on the findings of this study, the following recommendations are made:

Encourage walking along and within the Magnolia Corridor.

Explore multimodal transportation options.

Examine traffic patterns in neighborhoods.

Develop small-scale commercial activity.

Foster existing asset areas.

Consider high density residential design that unites the neighborhood.

Study housing stock redevelopment options.

Utilize GIS to involve all stakeholders.

Encourage walking along and within the Magnolia Corridor.

There are indications that pedestrian activity exists. Policy should compliment this activity through a variety of different targets. Sidewalks, more cultural amenities, and commercial activities on the neighborhood scale can encourage walking activity. Local transportation improvements policy should build on the already strong levels of walking, especially in the Wood Streets area.

Explore multimodal transportation options.

Bus use in Magnolia Corridor is a mixed bag. Many respondents indicated that they did not take the bus and were not interested in taking the bus. Other alternative measures such as carpooling were mentioned as transportation modes. Policy might be better directed at encouraging multimodal options such as walking and bus use or biking and bus use.

Examine traffic patterns in neighborhoods.

The maps indicate that traffic congestion throughout the corridor does spill over into neighborhoods, destabilizing them. This is especially noticeable in areas near intersections that lead to the Riverside Freeway (SR-91). Traffic calming measures can help make these neighborhoods less appealing as shortcuts while at the same time stabilizing neighborhoods.

Develop small-scale commercial activity.

Commercial activity on a neighborhood scale can be beneficial. Encouraging small, local retailers and local restaurants that people in the neighborhood could frequent have the potential to revitalize an area. Finding the correct mix of commercial development can be difficult, but there are signs that people would frequent the right mix of local stores and local restaurants.

Foster existing asset areas.

Models of community livability already exist in the Magnolia Corridor. The Wood Streets area is one asset; the design, both of streets and neighborhoods, encourages walking and community interaction. Increasing connections to the community on the Riverside Community College campus can enhance the area. Traffic congestion from the college spills over into the neighborhoods creating negative externalities.

Consider high-density residential design.

Along the corridor there are multiple opportunities for infill projects. Some of these parcels are in areas zoned for high density residential. The maps indicate that there appears to be some negative responses to high-density residential parcels, which are not designed to compliment the neighborhood or the streetscape. High-density residential parcels provide the densities need for possible future transit options and proposed commercial uses. High density and mixed use development has the potential to vitalize some areas.

Study housing stock redevelopment options.

Some of the neighborhoods are showing their age. As first ring suburbs, they were developed years ago, and housing stock is beginning to deteriorate. Policy that would help homeowners to redevelop housing stock would prove not only beneficial to the neighborhood but to the tax rolls and the homeowner as well. Strong neighborhoods build not only economic strength for a region but build social capital.

Utilize GIS to involve all stakeholders.

GIS provides decision-makers and planners a new tool in which community preference can be visually represented. Often people have difficulty quantifying spatial patterns and opinions; GIS can alleviate this problem by providing citizens with a tool that represents their daily interactions with the transportation and built environment. As GIS becomes more accessible, all stakeholders can utilize this tool with survey data to inform the decision making process

The Magnolia Corridor is a unique thoroughfare connecting Riverside. It provides not only a street connection from northeast to southwest, but the wide diversity of neighborhoods that line the corridor create a distinctive environment in which the signs of a livable community are emerging. It also represented a unique opportunity to explore the use of GIS to uncover citizen preferences.

GIS FOR LIVABLE COMMUNITIES

introduction

The Transportation Efficiency Act for the 21st Century (TEA-21) has created a set of challenges for those charged with implementing transportation policy. Specifically, TEA-21 pursues broader community and environmental goals by adopting a set of principles to guide implementation of federal transportation policy that extends beyond the traditional highway-construction approach.1 TEA-21 recognizes that transportation is only one part of urban life and seeks to integrate transportation into urban life while pursuing goals of sustainability, economic development, global competitiveness, and increased multimodal options. Communities can use tools such as GIS to help achieve these transportation policy goals by providing planners, policy makers, and stakeholders with spatial data on community transportation preferences.

Poor transportation design can adversely effect a community. An individual's satisfaction with the built environment of urban life depends not merely on the ability to be transported from place to place but also on understanding the significance of various community destinations and the relationships among them -- not just geographical relationships but economic, environmental, and social relationships. Understanding the transportation connections between and within communities can improve modal choice, destination choice, and land use. Poor transportation design in neighborhoods can sever communities from one another, providing little sense of common identity and little connection beyond well-traveled transportation corridors. Good community design can connect neighborhoods and provide residents with a more positive feeling about the public spaces they encounter each day. This case study will provide a model for other cities that wish to enact place-based planning strategies.

This research will explore how communities can plan transportation systems that match community preferences and build consensus by integrating data provided by community members into planning. Through the use of GIS to geocode data gathered from community surveys, policy makers, stakeholders, and planners can develop rich spatial maps, full of details about community travel patterns and areas in which community members consider part of their community.

research Project

The goal of this research project is to incorporate new technology tools into the transportation improvement process, thereby providing community members and policy-makers a tool that provides depth of information. Concurrently, this project focuses on how these tools can be used to further livable community goals in an urban setting, because the method developed here can be used anywhere and by any group with access to GIS.

The Magnolia Transportation Corridor, as defined in this study, is approximately a 10-mile road in Riverside, California that runs from northeast to southwest, paralleling a major freeway.2 The "Magnolia Avenue and Surrounding Area" map shows the study area. (See Appendix A for all maps.) The City of Riverside is divided the city into 26 neighborhoods; Magnolia Corridor bisects 4 of the neighborhoods: Wood Streets, Magnolia Center, Ramona, and Arlington. In the northeast end, the terminus of the study is Riverside Community College, and the southwest terminus is the Tyler Mall.

Street width varies along the corridor from a four-lane, tree-lined avenue in the north to a six-lane arterial in the south at the mall. In one section of the corridor there is a tree-lined median. In the Ramona area a frontage road along the Magnolia Corridor exists. A bike line traverses the Magnolia Corridor, and sidewalks exist along the corridor in some neighborhoods.

 

Figure 1. Magnolia Corridor in the Ramona Area

A land use map (titled "Magnolia Corridor") indicates that the area is a typical arterial street zoned into sections of commercial with low-density residential backing up to the commercial. Commercial areas alternate with residential areas along the Corridor; Magnolia Center and Arlington have concentrations of commercial zoning on Magnolia Corridor. The Wood Streets area, zoned low-density residential, is the only neighborhood without commercial areas in this study. There is also medium to high density zoning along the corridor, primarily in the Ramona neighborhood. Vacant parcels line the street towards the southwest end. There are no areas of public open space that front the corridor although some green space is preserved in the form of public facilities and institutions such as schools. Industrial and agriculture zoning are among the land uses not found along the Corridor.

 

Figure 2. Example of the Streetscape in Wood Streets Area

Driving from downtown Riverside, the first area one encounters is the Riverside Community College. A large commuter campus with lush landscaping, the college generates traffic problems from students, many who arrive by car. Moving west, the college abuts the Wood Streets area. This architecturally distinct area is bifurcated by Magnolia. Railroad tracks and the Riverside Freeway line the southern edge of the neighborhood. Historic streetscaping and Craftsman-style bungalows are characteristics of this area. The neighborhood is well kept, and there is a fair amount of activity in the area.

 

Figure 3. Courtyard Scene from Riverside Community College

Continuing westward, the next neighborhood encountered is Magnolia Center. The commercial uses vary with a mixture of office and retail space. Once a thriving commercial district, a report commissioned by the city found that gross sales in the Magnolia Center area declined by over 36 percent between 1992 and 1997.3 Once a thriving retail area for Riverside, Magnolia Center has seen revenue shift toward more suburban areas and tax revenue, generated from sales, decline. With the decline in sales, store front vacancies have increased in the area. Located in the heart of this section, Riverside Plaza, a once vital shopping mall built in the 1950s has seen retail trends shift towards the Tyler Mall and other areas. The once vibrant shopping center is now an aging building with retail areas being used for purposes such as a neighborhood police station and a nail place. Current plans call for an extensive remodel with emphasis on attracting specialty stores like Crate and Barrel and possibly a movie theater. Another retail area known as the Brockton Arcade surrounds a parking lot that opens into Magnolia. The U-shaped retail building houses "Mom and Pop" stores such as a barber shop and a typewriter repair store, and a few restaurants. The commercial area has the dubious distinction of containing the "Flytrap," a section of road where five streets intersect creating traffic congestion because of its poor design and heavy use. Residential areas are located behind commercial sites.

 

 

 

 

 

 

 

 

 

Figure 4. Commercial Development in the Magnolia Center Area

Ramona is the next neighborhood along the corridor. It is a mélange of commercial and residential. The YWCA and the Ramona High School are located along the road as well as a variety of medium and high-density housing. The vacant lot at the corner of Adams and Magnolia has potential for development but currently is an urban eyesore. The Sherman Indian School also projects an unfriendly face to the Magnolia Corridor; the chain link fence, which follows the sidewalk, does not encourage community connections. Another educational institution, California Baptist University, faces the corridor in Ramona. Its landscaping is not well integrated into the streetscape. In some sections single-family homes line the corridor. The majority of houses are well-maintained but lack the historical design found in Wood Streets.

 

 

 

 

 

 

 

 

 

Figure 5. Vacant Lot at Adams and Magnolia Intersection

 

Figure 6. California Baptist University Faces the Magnolia Corridor

 

Figure 7. Housing Stock in Ramona

The last neighborhood before the Tyler Mall and the terminus of this study is Arlington. This neighborhood has a distinctive character and was the focus of a city planning review entitled the Arlington Community Study in 1998. Arlington is intersected by Van Buren, which runs north south and generates a considerable amount of traffic. In the north, Van Buren connects the Pomona Freeway (SR-60) with the Riverside Freeway (SR-91) in the south. This traffic element connects various parts of the city but disconnects the economic and social vitality of an area by surrounding itself with strip commercial development, which encourages arrival by car rather than foot. The intersection is pedestrian unfriendly and congested at most hours of the day. At one survey meeting, Arlington residents voiced concern about declining housing stock and the desire to attract a big box retailer to the deserted County Hospital site. Recently Lowe's began construction on a home improvement center, generating tax revenue but at the same time generating more traffic. All along Magnolia, neighborhoods struggle with the issue of revenue generators such as Lowe's or revitalization of a mall and the traffic and congestion that result from these projects. The added congestion has a direct impact on livability. Housing stock in this neighborhood is of a variety of styles much like the diversity seen in Ramona.

 

Figure 8. Arlington Commercial District
The Bike Lane has Moved From the Road to the Sidewalk, Forcing Walkers and Bikers to Share the Sidewalk.

 

Figure 9. Housing in Arlington

The Magnolia Corridor provides a varied corridor in which to study the interaction of communities and the built environment. By using survey data and map data an interesting picture emerges.

Methodology

In the Image of the City, Kevin Lynch used maps to draw out people's navigational memories and travel patterns. Over 30 years later, changes in technology allow the researcher the opportunity to map responses, then combine the responses and link this information to survey data. The use of maps in this research provides visual data that can be extrapolated with survey data to provide layers of information about transportation habits.

During the spring of 2000, researchers held meetings along the Magnolia Corridor. Five meetings were held at various locations throughout the corridor in order to encourage participation. People who lived or worked within one mile of Magnolia Corridor were encouraged to participate. Meetings were advertised through a variety of methods including flyers and a mass mailing.4 A Spanish-speaking researcher and Spanish language surveys were available. A total of 66 surveys were completed including over 300 maps.

Participants were asked to answer a questionnaire and complete six maps. (See Appendix C for a copy of the survey.) The 29 questions covered information about transportation patterns, sense of place, social, economic, and demographic data. Transportation questions asked about journey to work, journey to school, and journey to store patterns. Questions were also solicited about walking and bus use. A series of questions asked respondents to rate their sense of place or community. The last set of questions, which were optional, asked for information on demographic issues.

After filling out the questionnaire, respondents were asked to identify important places on six maps. Using ArcView, a base map of the Magnolia Corridor was created. The six color maps, each the same, were labeled with major street names and public places including schools and libraries. On the first map respondents defined their neighborhood by circling it. An X was used to denote where the person lived. On the second map survey takers were asked to mark and label with an X places that they frequent. The next map solicited information about areas that were congested or had parking problems. Maps 4 and 5 were marked to indicate places that respondents felt were assets and liabilities. The last map elicited responses about unsafe areas.

The maps that respondents created were digitalized. All the maps were scanned to create an image and then coded with their appropriate ID number and survey map in ArcView. Once the maps were digitalized into ArcView, Spatial Analyst was used to overlay multiple responses onto a single map. For each of the six survey maps, a composite map was created by combining all the individual surveys into a single digital map.5 Spatial Analyst is able to associate survey questions with maps. Each answer provided by a respondent can be coded spatially by inserting that value into the respondent's neighborhood map. Thus, when all the survey values are combined and then segmented by neighborhood, an average response emerges for each geographical area on the map.

By using spatial data with traditional data, information about activities can be more fully utilized and analyzed. Spatial data analysis provides a layer of information that can help enlighten the decision making process and provide visual information that may not be immediately intuitive when looking at tradition data. Spatial patterns including residents' navigational memories can be observed when utilizing spatial data analysis.

findings

GIS provides researchers with an opportunity to explore spatial data and present it in a visual manner. The GIS maps provide spatial detail lacking from survey results alone. By integrating spatial information with survey data, researchers can present a snapshot of transportation modes and choices of survey respondents. Inferences about interactions with the built environment can be gleaned from the information derived. For the Magnolia Corridor in Riverside, the data show interesting transportation patterns and highlight information about community livability.

Encouragingly, people are out and about in their neighborhoods and along Magnolia Corridor -- going to the store and eating at neighborhood restaurants. The data indicate that people use alternative transportation modes to travel within the corridor. Most surprising is the high amount of walking that occurs in the area. Other interesting results are the use of ride sharing, especially to the store. Shopping outside of the neighborhood is a large trip generator, with a majority of people reporting that they do shop outside of their neighborhood at least once a week.

The northeast end of the corridor received the most positive responses in terms of assets areas, such as the Wood Streets area and Riverside Community College. People like areas that are reminiscent of small towns or Main Streets of yesteryear. The tree-lined Victoria Street with its small town feel also received positive responses. Not surprisingly, the Wood Streets area is a well-liked and often visited area with high levels of community satisfaction. Arbor-laced streets, edged with sidewalks, help to make this community livable by encouraging interaction through walking. Respondents had negative reactions to traffic generating areas and congestion -- turning some assets into liabilities.

 

Figure 10. Intersection of Wood Streets Neighborhood with Magnolia

The average survey respondent is white, employed, and married. The respondent most likely commutes to work by car; the average commute is 21 minutes. Most homes report an average of 2.4 cars and a household size of 2.8. The average length of tenure in the neighborhood is 13 years.6 Most respondents are single-family homeowners.

Data from the 1990 census indicate that the population of people living in a census block within one mile of Magnolia is 88,318. Of that population 63.3 percent describe themselves as Non-Hispanic white, while 25.8 percent describe themselves as Hispanic. The average household size is 2.9 persons with 57.8 percent of the households owning their own home. Most commuters drive alone to work (74.4 percent) while 15.7 percent carpool, 3.6 percent walk, 0.9 percent bike, and 2.4 percent work at home.

The "Composite Neighborhood" map indicates an approximate location of where respondents live. Housing locations throughout the Magnolia Corridor are represented. The map represents a geographic sense of neighborhood. On the survey map respondents indicated the area that they defined as their neighborhood. Most people define their neighborhood based on the street pattern. The northeast along the corridor has a higher response rate where the Wood Streets area and Riverside Community College are located, reflecting the larger number of respondents who live in the area. The Wood Streets typify the idea of an urban, livable community with architecturally distinct houses, shady lots, sidewalks for walking, and a strong sense of community. In general the map indicates that respondents live throughout the Magnolia Corridor and that their sense of neighborhood includes Magnolia Corridor.

Transportation Findings

In order to assess transportation patterns, survey takers were asked to check all possible modes of travel to work, school and the store that they participated in during a one-week period. (See Table 1 below.) The majority (57.6 percent) drive a car to work. The most frequently indicated alternative mode is walking (10.6 percent) followed by carpooling (9.1 percent). About half of the respondents indicate that they attend school, and the mode most frequently utilized is auto (31.8 percent). When queried about transportation mode to a store, respondents usually travel by car (80.3 percent). Respondents walk (18.2 percent) and carpool (15.2 percent) to the store. These results indicate that there are a percentage of people utilizing alternative modes of transportation.

Respondent Travel Data

Destination/Mode of Travel

Yes

No

Journey to Work in Past Week

Drove a car to work

57.6

42.4

Carpooled or vanpooled to work

9.1

90.9

Rode the bus to work

4.5

95.5

Rode Metrolink or Amtrak to work

1.5

98.5

Walked to work

10.6

89.4

Bicycled to work

0.0

100.0

I work at home

7.6

92.4

I did not go to work last week

3.0

97.0

I do not work

19.7

80.3

Journey to School in Past Week

Drove a car to school

31.8

68.2

Carpooled to school

3.0

97.0

Rode the bus to school

10.6

89.4

Rode Metrolink or Amtrak to school

0.0

100.0

Walked to school

12.1

87.9

Bicycled to school

0.0

100.0

I did not go to school last week

4.5

95.5

I do not go to school

47.0

53.0

Journey to Store in Past Week

Drove a car to the store

80.3

19.7

Carpooled to the store

15.2

84.8

Rode the bus to the store

6.1

93.9

Rode Metrolink or Amtrak to the store

0.0

100.0

Walked to the store

18.2

81.8

Bicycled to the store

1.5

98.5

I did not go to the store last week

0.0

100.0

The "Composite Responses Where Respondents Frequent" map shows that the corridor is heavily traversed. Participants indicate that they shop in and eat in their neighborhoods on a weekly basis as well as go to stores outside their neighborhoods. Respondents reported that at least 57.6 percent of the time they go to a restaurant outside of their neighborhood at least once or twice a week; they also report shopping at nearly the same frequency outside their neighborhood (59.1 percent). But there are indications of strong neighborhood usage as people report shopping in their neighborhood one or two times a week (57.6 percent). Eating at a restaurant in one's neighborhood, interestingly, occurs at all levels, with 36.4 percent going one to two times a week, 27.3 percent going three to four times a week, and 19.7 percent going more than five times a week.

 

Figure 11. Popular Restaurant Located in the
Magnolia Center Neighborhood

In the corridor people are active both within and outside their neighborhood. The "Composite Responses Where Respondents Frequent" map shows the area to which survey takers often travel. The northeast end appears to be a popular destination; besides Riverside Community College, Wood Streets neighborhood is located there. The Riverside Freeway appears to be a geographic and mental boundary, as people do not frequent areas south of it in the middle and western sections. South of the Riverside Freeway is known as the Casa Blanca neighborhood. The area frequented along Victoria has a similar feel to the Wood Streets. Other areas also frequented are commercial including the Tyler Mall and Magnolia Plaza.

Regardless of where people are going, the survey indicates that there is a strong inclination for people to walk in the Magnolia Corridor. (See Table 2 below.) Fifty percent of the respondents indicated that they already walked. When queried about what would increase interest in walking, respondents indicate that sidewalks (31.8 percent), more community amenities in the area (30.3 percent), and stores and restaurants (28.8 percent) will enhance the chance of walking. Crime and traffic patterns do not seem to impact attitudes about walking.

 

 

 

Factors That Would Encourage Walking

Factors That Would Encourage Walking

Yes Response

No Response

More sidewalks

31.8

68.2

More parks and recreational areas within walking distance

30.3

69.7

More stores and restaurants within walking distance

28.8

71.2

Less automobile traffic

19.7

80.3

Less crime in my neighborhood

18.2

81.8

Slower automobile traffic

15.2

84.8

I already walk often

50.0

50.0

 

The "Index for Respondents Who Walk" map provides insight into who walks in the corridor. By combining respondents who checked "walk to work," "walk to store," and "I walk often," the team developed an index. Scores closer to three indicate more walking. Although there are signs of walking throughout the Magnolia Corridor, the strongest sign of walking is observed in the northeast area in which the built environment is more conducive to walking. The commercial areas where the walkability index is higher are retail destinations in the Magnolia Center neighborhood that, unlike the Tyler Mall, tend to be accessible service-oriented stores.

Respondents were also asked what would encourage bus ridership. A little more than half indicated they were not interested in taking the bus, but for those that did take the bus, shorter waits (31.8 percent) and more hours of service (28.8 percent) are important. Crime and safety issues did not seem to influence people's attitudes towards transit use.

 

Figure 12. Bus Stop in the Magnolia Center District

The "Composite Assets" map provides information about areas the community perceives as positive. These areas contribute to sense of place because they are areas that community members value. The map indicates an interesting mix of commercial and amenity areas that respondents marked as assets. Two retail commercial areas, Tyler Mall and Magnolia Plaza, are assets to some. Victoria, a less congested thoroughfare that parallels Magnolia, is also favorably mentioned. Higher educational institutions, Riverside Community College and California Baptist College, are represented. It is uncertain whether these areas are marked because of their mission or because of their campus environment or a combination of both. The strongest responses reinforce the idea that people like walkable, urban neighborhoods. The Wood Streets area and Riverside Community College are overwhelmingly perceived as community strengths.

The "Composite Liability" map, which indicates areas that people believe detract from their community, illustrates the maxim that one person's trash is another person's treasure. Respondents indicated that the airport, Tyler Mall, and Magnolia Corridor are liabilities; these are the same places that some people feel are assets. The areas that were most frequently mentioned as liabilities tend to be traffic generators and/or urban eyesores. This includes the Parkview Hospital, Ramona High School area, and Riverside Community College -- all generators of significant traffic. Other areas that might be considered urban eyesores include the area by the train tracks, which abuts the Wood Streets neighborhood. Another urban area that receives considerable negative response is a higher density, economically and ethnically diverse neighborhood south of the Riverside Freeway known as Casa Blanca.7

 

Figure 13. Railroad Crossing Mentioned as a Liability

 

Figure 14. Apartment Housing Between Railroad Tracks
and Wood Streets Neighborhood

Although the "Composite Assets" map and the "Composite Liability" map tend to be contradictory, the "Composite Traffic and Congestion" map provides some interesting insight into the contradiction. People enjoy the Wood Streets area; they frequent it often and that usage creates negative spillovers, such as traffic issues, that turn an asset into a liability. The same is true for retail areas; people enjoy the convenience and the mix of stores but dislike the traffic associated with a popular and successful retail area.

Traffic congestion is a problem along Magnolia Corridor. Areas of concern on the "Composite Traffic and Congestion" map include the "Flytrap," the intersection of Van Buren and Magnolia, and the Tyler Mall. The Flytrap, long a traffic nightmare because five roads intersect in one area, has a high number of negative responses. Three of the roads that intersect are major arterials: Magnolia; Brockton, which runs parallel to Magnolia and carries traffic that avoids Magnolia; and Central, which is an east-west link and connects to the Riverside Freeway. The proximity of the Flytrap to the commercial areas in the Magnolia Center neighborhood contributes to the congestion. Areas near education institutions are congested. Schools are generators of significant amounts of coming-and-going traffic, especially Riverside Community College, which is a commuter campus. The map also indicates that Magnolia Corridor traffic has a negative impact on neighborhoods. Especially on roads that intersect with Magnolia and then lead to the freeway, traffic radiates out into the neighborhood, possibly because people are using neighborhoods as shortcuts. This traffic can destabilize neighborhoods, as they become unintended thoroughfares to the freeway, discouraging street activity such as walking.

 

Figure 15. Intersection of Magnolia and Van Buren

 

 

 

 

 

 

 

 

 

 

Figure 16. This Street is Located Just a Few Blocks From Van Buren.
The Sign on the Tree Says "Slow Down Stupid! It's 25!"

 

Figure 17. Intersection of Five Roads, Known as the "Flytrap"

Although safety did not emerge as a major concern in the questionnaire section, respondents have definite perceptions about unsafe areas. A majority of respondents (53.1) disagreed with the statement that crime is a problem in the neighborhood. The majority of unsafe areas are almost exclusively south of Magnolia and to a great extent south of the Riverside Freeway. (See "Composite Unsafe" map.) Although people do not frequent the area south of SR-91, they do have ideas about safety. It is beyond the scope of this study to examine whether this perception is unfounded, but, nevertheless, the perception that the area is unsafe effects whether or not people frequent the area. The area behind Wood Streets and Riverside Community College is indicated as a liability and unsafe. The area, near the train tracks and behind Riverside Community College and the Wood Streets neighborhood, does not have the same characteristics as the Wood Streets neighborhood. The area is located downhill from the Wood Streets and the housing units are apartments which are not well maintained, many located next to vacant lots.

 

Figure 18. A House in the Casa Blanca Area
South of the Riverside Freeway

Sense of Place Findings

In general, the questions that asked about attitudes of community indicate that most people felt positive about the area. The results from these questions show high levels of satisfaction with their community and high levels of neighborhood cohesion. From these responses, residents seem to have a strong sense of place.

Forty-seven percent of the respondents felt that their neighborhood is improving. (See Table 3 below.) Most disagreed with the statement that crime is a serious problem. Schools are the only issue that people are ambivalent about. Forty-one percent of the respondents did not agree or disagree with the statement that the quality of public schools in the neighborhood is good, while thirty-nine percent agreed. Most people feel positive about the level of government services they receive with 37.8 percent agreeing, but again some ambivalence is reflected in 30.3 percent who had no opinion. Although most people indicate they would walk more in their neighborhood if more cultural amenities were available, 42.5 percent are satisfied with the quality of activities available. A strong majority, 66.7 percent, believes that their neighborhood is a good place to raise children and almost as many (65.2 percent) feel that they are a part of their community.

 

Sense of Place Findings


Statement

Strongly Disagree


Disagree

Neither Agree or Disagree


Agree

Strongly Agree

My neighborhood is improving.

4.5

10.6

31.8

40.9

6.1

Crime is a serious problem in my neighborhood.

16.7

36.4

24.2

15.2

4.5

The quality of public schools in my neighborhood is excellent.

9.1

13.6

40.9

24.2

7.6

I am satisfied with the quality of government services from the city.

9.1

18.2

30.3

34.8

3.0

I am satisfied with the quality of cultural activities in my community.

9.1

16.7

28.8

36.4

6.1

My neighborhood is a good place to raise children.

6.1

6.1

16.7

48.5

18.2

I feel that I am part of my community.

6.1

9.1

18.2

47.0

18.2

The survey maps provide information about areas that people believe are assets, liabilities, or other mapped features. By inserting data from the survey into the respondent's map, this information can be expanded. For example, a respondent provides the location of his/her perceived neighborhood, and that answer can be combined with the respondent's answer to the question "I am a part of my community." The "Average Neighborhood Response: Community" map illustrates the technique. A strong sense of community emerges in the Wood Streets, Riverside Community College, and Casa Blanca area. This contrasts to those in the Ramona area who do not have a strong sense of community. The Wood Streets area and Riverside Community College, which rated high on the amenity scale and frequency map, may influence people's sociability and likeliness to associate in the community.

 

Figure 19. Neighborhood in the Ramona Area

Interesting geographical differences emerge with the "Average Neighborhood Response" map for the question "Is your neighborhood a good place to raise children?" The areas in which the response is positive tend to be away from the corridor itself. As mentioned earlier, traffic from the corridor spills over into neighborhoods making them unsuitable for children to play in front yards, cross streets, or ride bikes. The Ramona and Casa Blanca neighborhoods stand out as areas in which there is a negative response to the question. The correlation matrix below illustrates some of these relationships.

A correlation matrix was calculated between variables that measured sense of place in order to examine relationships. It is possible that the small survey number may make finding statistically significant relationships difficult, but it is hypothesized that positive results between some of the sense of place responses would occur. The question "Is your neighborhood a good place to raise children?" correlates positively with the question "Is the neighborhood improving?" and "Do you feel part of your community?" (See Table 4 below.) While this relationship is not too surprising, it is interesting that respondents who feel a part of the community have a stronger relationship with raising children than the quality of school or fear of crime. While correlations do not show causation, there does appear to be a positive link to being part of the community and raising children.

 

Correlations of Sense of Place Findings

Pearson Correlation

Neighborhood is a good place to raise children

Neighborhood is improving

Part of Community

Schools are excellent

Crime is a problem

Neighborhood is a good place to raise children

1

.665**

.560**

.354**

-.379**

Neighborhood is improving

.665**

1

.370**

.350**

-.416**

Part of Community

.560**

.370**

1

.395**

-0.211

Schools are excellent

.354**

.350**

.395**

1

-.426**

Crime is a problem

-.379**

-.416**

-0.211

-.426**

1

*Significant at the 0.05 level (2-tailed).

**Significant at the 0.01 level (2-tailed).

Decades ago when Kevin Lynch finished his research, his maps were complied by hand. Today, GIS allows researchers to compile a vast amount of information about people's sense of place and their relationship with the built environment. The maps obtained from the Magnolia Corridor area along with the responses from the questionnaire provide an intriguing snapshot of citizens' perceptions and interaction with the built environment.

 

recommendations

Based on results obtained from the survey and maps, the following recommendations are made.

Pedestrian activity should be encouraged. There are indications of strong walking activity that could be strengthened. Thirty percent of the people surveyed replied that sidewalks would increase walking. There are also indications that encouraging small local business activity would encourage walking as well. Local stores and restaurants geared to a community scale, which people could walk to, are possible commercial ideas that would encourage walking.

Focus on bus transit understates walking and other alternative modes. Previous reports on the Magnolia Corridor suggested a focus on bus use and increasing transit options, but this survey found mixed results regarding bus use. There is a large percentage of people who do not take the bus and indicate that taking the bus is not an option. Walking seems to be a strong alternative transit option, as well as carpooling. Although respondents did not mention biking, reconnaissance of the area did sight bikers. Some traffic calming measures that would increase walking could also benefit bikers.

The hand-lettered sign tacked to a tree on an Arlington street states "Slow down stupid! It's 25." The sign speaks volumes to the destabilizing nature of traffic in neighborhoods. The maps indicate that people frequent the Magnolia Corridor and the Traffic and Congestion map indicates that usage leads to traffic problems. Traffic congestion from the corridor radiates on to side streets and neighborhoods near the corridor. Traffic calming measures that would slow traffic down and stabilize these neighborhoods would not only ease the traffic issue but also help to build community.

Developing small-scale commercial activity can help to vitalize some areas. Commercial activities that are local in nature and geared to the neighborhood scale can encourage walking and neighborhood interaction. Finding the correct mix of commercial activity can be difficult, but pedestrian-oriented, human-scale development has become popular in recent years.

The Wood Streets area and northern section can be models for community livability. Policy should seek to build on existing assets such as the Wood Streets area. The Wood Streets area, with its pedestrian orientation, encourages a sense of place. Although cited for its traffic congestion and mentioned by some as a liability, the Riverside Community College has the opportunity to open up a connection with the Magnolia Corridor. Most of the negative reaction to the college comes from nearby neighbors who must deal with congestion and parking hassles generated by the commuter campus; otherwise, the campus, which preserves open space, is an asset for the area.

There are several infill opportunities along the corridor that provide opportunities for high-density development. High-density development designed to encourage community can provide the needed population who would frequent local commercial establishments and perhaps utilize various proposed transit options. The maps indicate that there are some negative feelings to high-density areas that are perceived as liabilities. High density, mixed use that encourages livability is possible along the corridor.

In one survey meeting, a decades-old Arlington resident lamented about the decline of his neighborhood. He suggested that his neighbors were using code enforcement as a way to make unsightly neighbors fix up their property, but these actions, he commented, make neighbors suspicious of each other. Declining neighborhood stock is a problem for some neighborhoods along Magnolia Corridor. Policy to encourage housing stock redevelopment can not only build neighborhoods, but stabilize housing values.

GIS can be utilized as a community planning tool to help policy makers understand interaction with the built environment. The maps that focus on sense of place such as the community and school maps show pockets of strong community support and areas in which community building can be encouraged. This spatial information is not readily understandable for data results alone. GIS can involve all stakeholders in the decision making process.

 

conclusion

Urban communities face a mixture of social, economic and environmental issues. From declining housing stock that can destabilize neighborhoods and erode the tax base, to vacant properties of either built or unbuilt eyesores, cities struggle with ways to implement livable community goals. Transportation is an integral part of an urban dweller's life. Not only do roads provide connections for travel but also, as explored in this research, roads define neighborhoods and help or hinder community building. Better transportation planning, encouraged by TEA-21, can help alleviate some problems that communities face today by encouraging livable community goals.

The spatial relationships that develop from the built environment are important to study in transportation planning. GIS has emerged as a tool that can help explore these relationships. GIS encourages urban dwellers to provide information about their daily travel patterns. These mental maps, combined with data available either from the U.S. Census Bureau or collected locally, quantify spatial patterns that are often difficult to observe. Stakeholders can use GIS in community planning to enliven the debate and provide more in-depth information about community and built environment interaction.

In the Magnolia Corridor this research finds that the underpinning for a viable, livable community exists. Policy can encourage this by building on community assets and understanding the relationship of Magnolia Corridor to surrounding areas. The distinctive neighborhoods that line the corridor all have liabilities that can be turned into assets. Transportation policy along the Magnolia Corridor has the opportunity to enhance place-building already underway.

 

Appendix a: Maps

 

Magnolia Avenue and the Surrounding Area

 

 

The Magnolia Corridor

 

 

Composite Neighborhood Map With the Respondent's Home

 

 

Composite Responses Where Respondents Frequent

 

 

Index for Respondents Who Walk

 

 

 

Composite Assets Map

 

 

 

Composite Liability Map

 

 

 

Composite Traffic and Congestion Map

 

 

Composite Unsafe Map

 

 

Average Neighborhood Response

 

 

Community and Average Neighborhood Response

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

appendix B

From five cities in the Southern California region, Riverside was selected as the survey city. The five cities under review were Azusa, Brea, Culver City, Pomona, and Riverside. The first four can be considered first ring suburbs of Los Angeles. The area under study in Riverside is also a first ring suburb of Riverside. Of the cities under consideration, Pomona has the most astounding growth rate of a 51 percent increase in population from 1980 to 1992.8 Culver City has the lowest rate of change with a population increase of only 2.1 percent. Culver City is the densest place in the study with 5,777 persons per square mile, while Riverside is the least dense with 2,915 persons per square mile. Culver City also has the highest percentage of persons over 65 (13.3 percent) while Pomona has the largest population of persons under 18 (32.8 percent). Pomona is the most ethnically diverse area while Brea is the least diverse. Interestingly, Azusa has the highest number of renters with 52 percent of the housing units representing rental units. The cities are a diverse group with a variety of projects underway that promote livability.

 

Five City Comparison

 

Azusa

Brea

Culver City

Pomona

Riverside

Housing Units
% Built 1939 or Earlier

6.2

3.1

10.8

10.4

7.4

Housing Units
% Built 1970 - 1979

20.9

35.7

23.4

12.5

23.2

Housing Units
% Built 1980 - 1990

22.8

26.8

4.9

21.5

25.0

Population % Change
1980 - 1992

43.8

20.1

2.3

51.3

39.9

Land Area 1980
Square Miles

8.0

12.0

4.8

22.8

71.8

Land Area 1990
Square Miles

9.0

10.0

5.1

22.8

77.7

Median Age

27.0

33.5

36.3

26.8

29.0

Married-Couple Families
% of Total Households

50.5

58.9

44.0

54.7

54.3

Non-Family Households
% of Total Households

28.0

29.5

40.7

24.6

28.4

White
% of Total Populations

66.0

87.0

69.2

57.0

70.8

Black
% of total population

3.8

1.1

10.4

14.4

7.4

American Indian
% of Total Population

0.7

0.4

0.6

0.6

0.8

Asian or Pacific Islander % of Total Population

6.6

6.2

12.0

6.7

5.2

Hispanic Origin (any race) % of total population

53.4

15.4

19.8

51.3

26.0

Each city has various aspects of livability and transportation programs underway. Criteria for city selection included a review of the city's current programs and their GIS capabilities. (See Table 6 at the end of Appendix B for a GIS comparison of cities.) After review, Riverside was selected as the survey city based on GIS capabilities and interest in the Magnolia Corridor.

Azusa

Incorporated in 1898, Azusa, "The Canyon City," is nestled at the foot of the San Gabriel mountain range. Within the past few years, the city has spent $1.8 million to revitalize the downtown.

Its most contentious issue is growth in the foothills of the San Gabriel Mountains, where the city has enacted growth controls. In July of 1999 residents voted down a proposal to turn the 520-acre Monrovia Nursery into an upscale 1,602 home development by Lewis Homes. The Rosedale development would have included 14 acres of parks and 225 acres of open space. Residents cited issues of increased traffic and pollution in voting down the zoning request, which was approved by the City Council.

Azusa has a fair amount of GIS data, but there are significant gaps. Azusa is the only city that has traffic volume data, which are difficult to obtain from sources outside the city. In addition, geocoded data on the street right-of-ways provides better detail data than simply street centerlines. Azusa lacks land use, general plan and zoning data. Such data are valuable for assessing the city design and urbanization. A general plan can be used to assess potential growth capability and land use can be used to assess current load capacity. Azusa also lacks economic GIS data.

Azusa hardware/software capability is fairly developed, using both ArcView and ArcINFO on a Wintel platform. Azusa is the only city using AutoCAD MAP, a product from AutoDesk that integrates CAD (computer aided design) with GIS.9

Overall, Azusa's GIS hardware/software resources are robust but lack GIS data layers. The exclusion of land use, general plan and zoning data limits the amount of analytical results.

Brea

Once a city of oil fields, Brea, located in northeast Orange County, was incorporated in 1917. Brea has recently undergone a revitalization program to enhance the community's livability. Development of the hillsides surrounding the city remains a major development issue. In July 1999, a visioning meeting was held, and citizens indicated a strong desire to protect nearby open space. Other city programs encourage mulitmodal transportation options. The Van Go Program, which utilizes "smart technologies" to improve efficiency, encourages citizens to call and request a ride in the Brea area.

Brea has also enacted a downtown redevelopment plan that will spend over $100 million dollars to revitalize downtown. The 25-acre redevelopment area in the heart of Brea's downtown seeks to create a "Main Street" atmosphere in a mixed-use development. Through a variety of housing options from loft-style to bungalow-style homes, the city encourages a mixture of income levels. Transportation design encourages walkability and shared parking avoids large parking lots. The retail and commercial area house a mix of different establishments from restaurants to movie theaters.

The city of Brea does have land use, general plan and zoning data as well as other expected GIS data. Street centerlines and age of housing by parcel are common and valuable GIS data. The city of Brea, furthermore, has location of accidents and type of mode involved in GIS format.

The city of Brea uses ArcView on Windows95 platform. Brea combines ArcView with ESRI's Mapobjects to allow multiple city agencies to access GIS data over the intranet. While multiple people in various departments handle these duties, Brea does not have a full-time GIS staff person. Lack of personnel devoted to GIS may demonstrate a lack of coordination of GIS resources. However, there is a fair amount of coordination to disseminate geographic information over the intranet.

culver City

Know as the "Heart of Screenland," Culver City in recent years has focused on attracting new media. Incorporated in 1917, it lies between downtown Los Angeles and the beach city of Venice.

The city has encouraged some infill development. One project developed 57 homes. With strong ties to the entertainment industry, the city has focused development on renovating space that would be attractive to new media startups. One such development attracted 30 new companies and 2,000 employees. Other city-lead projects include a $7.1 million streetscape project and the Paseo project, which will design walking paths through the downtown area.

Culver City has land use, general plan and zoning data as well as street data. Schools and parks are also included in Culver City's database. Culver City also has educational assessment data. Its GIS resources also include population, housing values, and income data, drawn from the 1990 census.

Culver City has both ArcView and ArcView running on NT workstations. The city also has one to three full time GIS personnel.

pomona

Pomona lies on the western edge of Los Angeles County. Its northern and southern edges are bounded by major freeways.

Pomona has a variety of programs aimed at community vitality. The Neighborhoods in Progress program provides low- or no-cost loans for interior and suburbs projects. There is also a grant program to help senior citizens bring their homes up to code. Pomona has also revitalized its downtown with a mix of antique shops along with live-and-work lofts; on the weekends a farmer's market sells produce to shoppers.

The city of Pomona contracts out to ACS Enterprise Solutions for its GIS resources. It is unclear how this relationship effects the dissemination of data within the city's agencies, but the potential for conflict should be noted. The city of Pomona is also unique since ACS has been using a GIS product GEN map. ACS responded that they were migrating to ESRI products on NT workstations. This conversion is preferable since ESRI products are the standard for GIS. ACS did not provide a timetable nor indicate difficulties for this conversion. While neither may be a problem, there is clearly a potential for difficulties. The GIS data include land use, general plan and zoning information but little else.

riverside

Riverside lies 70 miles east of Los Angeles. Formerly orange groves, the area has grown from an edge city to a metropolis.

Currently the city is revising its land use plan to be more "livable." All stakeholders agree that the current land use rate is high. There has been agreement to increase densities, set aside land for conservation and open space, and encourage market incentives along with regulation. Downtown revitalization is also occurring. Within the past few years, the Mission Inn, an historic hotel, has been refurbished; other improvements to the downtown area include reducing parking spaces to make the area more walkable.

The city of Riverside is the most capable GIS of all the cities surveyed. The city has land use, general plan, zoning and street data but also has many other GIS layers. Riverside's street data includes street widths that can provide information about traffic calming effects. Riverside is the only city to have crime data. These data are extremely difficult to obtain at a geographic level smaller than city or ZIP code. Furthermore, Riverside has GIS data for "crime free apartments," although more information is needed to assess the value of this data. Riverside is also the only city to report current year population data. Riverside also responded with a robust list of economic data including: unemployment, income, jobs, and housing value data. However, Riverside did not list the source or date of this data.

Riverside has over 10 full-time employees working with GIS data. Its hardware and software are with both ArcView and ArcINFO running on UNIX, PC/95, and PC/NT machines. Additionally the city uses ESRI's Map Objects.

One outstanding feature of the City of Riverside is its GIS capability via its web page. Much of the information about Riverside is currently available for viewing on the web. This includes population projections by census block group, parcel information, building footprints, and much more.

 

Five City GIS Comparison

 

Azusa

Brea

Culver City

Pomona

Riverside

Average daily traffic volume

Yes
1999

 

 

 

 

Bike paths

Yes
1996-99

Paper

 

 

 

Streets

 

Yes
center-lines

Yes 1999

 

Yes

Width of streets

 

 

 

 

Yes

Width of right-of-ways

 

 

 

 

Yes

Traffic accidents location

 

Yes

 

 

 

Automobile deaths/injuries

 

Yes

 

 

 

Pedestrian deaths/injuries

 

Yes

 

 

 

Bicycle & other deaths/injuries

 

Yes

 

 

 

Land use

 

Yes-parcel

Yes 1999

Yes

Yes

Zoning

 

Yes-parcel

Yes 1999

Yes

Yes

General Plan

 

Yes-parcel

Yes

Yes

Yes

Current year population

 

1990 census

Yes 1990 tracts

 

Yes
1998

Crimes against person

 

 

 

 

Yes

Crimes against property

 

 

 

 

Yes

Location of environmental hazards

 

 

 

 

Yes

Education assessment

 

 

Yes 1999

 

 

Location of public and private schools

 

 

 

 

Yes
Public

Age of housing

 

Yes-parcel

 

 

Yes

Gated communities

 

None

 

 

 

Location of liquor stores

 

 

 

 

Yes

Other

 

 

 

 

Crime-free apartments

Housing Values

 

Yes

Yes 1990 tracts

 

Yes

Employment/Unemployment

 

 

Yes 1990

 

Yes

Household Income Data

 

 

Tracts

 

Yes

Jobs

 

 

 

 

Yes

Other

 

 

 

 

Yes

Historical places

 

 

 

 

Yes

Parks

Yes
1996-99

 

Yes 1998

Yes

Yes

Community Meeting Places

Yes
1996-99

 

 

 

 

Software

ArcViewArcINFO
AutoCAD MAP

ArcView

ESRI Map-Objects

ArcView ArcINFO

GENmap to ESRI
Map-Objects

ArcView
ArcINFO Map Objects

Hardware

PC

PC

 

UNIX to PC

UNIX, PC

OS

NT

Win95

NT

UNIX to NT

UNIX, NT,
Win95

Personnel

1-3 F/T

no F/T

1-3 F/T

 

Over 10

appendix C

Survey Questionnaire

Please answer the following questions. All information will be kept confidential and is for rese