Research Project Description

Mineta Transportation Institute

A Consumer Logistics Framework for Understanding Preferences for High-Speed Rail Transportation

 

 

Project Number: 2206


 

Principal Investigator:

Dr. Kenneth C. Gehrt, Professor of Marketing, SJSU. MTI Research Associate (RA)

 

Email: gehrt@cob.sjsu.edu

   

Institution:
Mineta Transportation Institute

Telephone Number:
(408) 924-7560

Email Address: mti@mti.sjsu.edu

 

 

Project Objective:

The purpose of this study is to reach a fuller understanding of the potential for High-Speed Rail (HSR) usage in the U.S. There is currently a great deal of interest in developing HSR transportation for the San Francisco-Los Angeles (SF-LA) corridor. The theoretical framework of Consumer Logistics (CL) theory will be used to develop of a survey that will inform efforts to develop and market HSR service for the SF-LA corridor. The team members have successfully used CL to more fully understand the choice between traditional, ATM, and online banking.

 

Abstract:

 

 CL theory will be used to develop “consumer logistics sensitivity profiles” for 1) various demographic groups, 2) differing proclivities toward various modes of transportation (HSR, conventional rail, air, and auto), and 3) differing usage intention levels for HSR. For intercity travel, a great deal of the convenience phenomenon resides in the activities involving the location, storage, communication, transportation, and transaction activities. CL applies aptly to these activities (Granzin and Bahn 1989) and will be used to examine U.S. (California) perceptions of HSR travel. Behavioral and perceptual data will be collected to test a CL model of HSR usage intentions along with usage of competing modes of transportation. Examination of the structural models will inform the deployment of inter-city HSR service in the U.S.

 

Task Descriptions:


Task One:

Review Literature to thoroughly 1) understand the articulation of “consumer logistics theory” to the case of HSR usage and 2) understand research, and in particular consumer research, related to HSR usage intention.

 

Task Two:

Facility coordination, respondent screening and recruiting, pre-interview, interview, and debriefing for interview.

 

Task Three:

Develop questionnaire based on focus group interview results.

 

Task Four:

Pretest version of questionnaire is administered on SJ-SF Caltrain route. This provides insight regarding the questionnaire and the manner in which it is administered.

 

Task Five:

Descriptive statistics as means of identifying questionnaire inadequacies and exploratory factor analysis for preliminary assessment of major constructs.

 

Task Six:

 Administer questionnaire. Will include services of graduate student

 

Task Seven:

Prepare questionnaire results for analysis. Will include services of graduate student.

 

Task Eight:

Structural equation modeling. Run disaggregation of data (per high/low frequency user and transportation mode preference categories).

 

Task Nine:

Draft preparation and review of manuscripts for MTI and journal publication.

 

 

Project Dates:
 

Task One:

Literature Review

May 2003 – August 2003

 

Task Two:

Focus Group

July 2003 – September 2003

 

Task Three:

Questionnaire Development

August 2003 – October 2003

 

Task Four:

Pretest

November 2003

 

Task Five:

Pretest Data Analysis/ Questionnaire Revision

December 2003

 

Task Six:

Data Collection

January 2004 – March 2004

 

Task Seven:

Data Entry

March 2004 - April 2004

 

Task Eight:

Data Analysis and U.S. Japan Comparison

April 2004 – June 2004

 

Task Nine:

Prepare Final Report

June 2004 – August 2004

 

Following submission of the draft final report, the following actions will occur:

Copyedit and preparation of Peer Review Draft

Peer Review and Author’s Response

Final Editing and Pre-Publication

Printer’s Blueline Proof and Final Print

The estimated time for these to occur will be no less than two months. Final publication and Web posting: September  2004.

 

Total Budget:  $58,458

Yearly: $58,458

 


Project Team:

 

Principal Investigator: Dr. Kenneth C. Gehrt, Professor of Marketing, SJSU. MTI Research Associate (RA)

Dr. Mahesh Rajan, Asst. Professor of Marketing, SJSU. MTI RA

SJSU Graduate Student, TBD

(Dr. Matthew O’Brien, Asst. Prof. Retail and Consumer Sciences, Univ. Arizona, MTI RA, will be paid travel expenses for one consulting meeting.)

 

Technology Transfer Activities:
Upon publication, pdf and html versions will be available on the Mineta Transportation Institute web site. The project experience and data will be available for community meetings. Authors are encouraged to submit articles based on the research to relevant journals and to present the information to end-users at conferences,

 

Potential Benefits of the Project:

 

 This study incorporates CL theory in the context of channels research that hypothesizes relationships between 1) performance of CL functions, 2) development of consumer value (efficiency and effectiveness), and 3) satisfaction/usage intention (with HSR transportation). The results will provide an understanding of the differences underlying the convenience of HSR, conventional rail, air, and auto transportation in the SF-LA corridor in terms of a CL sensitivity profile. The results will show the manner and the extent to which HSR is likely to lead to customer usage of inter-city transportation and how HSR line managers, by enhancing their CL capabilities, can enhance patronage of HSR transportation between SF-LA.

 

Key Words:

High-Speed Rail, Transportation Research, Highways, Land use